Meet The Team

Andrea: Records Tech

Professional background: I have worked in the orthodontic field for 8 years.

What I like best about working at Hi 5 Orthodontics: I love being able to meet our new patients, capture photos through their journey and getting to see their smiling faces at the end.

Personal: I love camping and spending time with the family.


Diann: Practice Administrator, Treatment Coordinator

Professional Background: 20 years office and sales management and office administration.

What I like best about working at Hi 5 Orthodontics: I was hired in 2006. I love working for Hi 5 Ortho, it is so easy to represent someone I fully respect for his integrity, work ethic and orthodontic knowledge and skill. I love to be a part of our patient’s positive experience here, especially on braces off day! We have THE BEST ortho team you’ll find anywhere, these ladies are amazing.

Personal: Married over 20 years and have 2 high school age boys. Love to sing, cook, garden, read and camp.


Kelcee: Clinical Assistant

Bio coming soon!

Professional Background:

What I like best about working at Hi 5 Orthodontics:



Kenna: Clinical Assistant

Professional Background: Graduated Dental Assisting Program in 2016, began my Ortho experience here at Hi-5 during my externship and LOVED it! I look forward to continuing my career here at Hi-5 for many years.

What I like best about working at Hi 5 Orthodontics: I love watching the transformation of our patients smile during their treatment, and their excitement at the end! I really enjoy the team I work with, the leadership here has vast experience, they are so welcoming and helpful. Doctor Williams is very caring towards the community and has a big heart for what he does. I’m so blessed to be a part of a wondrous dynamic team.

Personal: I love spending time with my family at home, we are huge movie buffs! During the Summer we enjoy going to the lake on the boat and taking hikes around Spokane. Baking, reading, and shopping are my top favorite three things to do during my personal time.


Tiana: Clinical Assistant

Professional Background: My whole working career has been in the customer service industry. From being a sandwich artist at subway, to a cashier at a grocery store, all the way to being a flight attendant! Working with people everyday is definitely where my heart is and I couldn’t imagine having a job where I don’t.

What I like best about working at Hi 5 Orthodontics: I love my coworkers and Dr. Williams! When I first got hired they all welcomed me into their “work family” right away. I didn’t come from a dental background and they have all been such patient and thorough teachers. I honestly couldn’t have asked for any better. We have so much fun at work everyday, it feels more like coming to hang out with my friends rather than work.

Personal: I have had the pleasure of being married to my best friend for two years now. We love to travel and dream of traveling lots more in the future! I love doing anything outside whether it be hanging by the lake or ocean, going on a hike or even just sitting by a fire enjoying a s’more and having hot chocolate.

tiana silly
tiana serious

Rachel: Clinical Manager

Professional Background: I have been in the dental/orthodontic field since 2003.

What I like best about working at Hi 5 Orthodontics: The fun atmosphere….being able to work with people that truly love their job and the best patients in the world make it a great place to be!

Personal: I love being outside! Doesn’t matter whether its hiking, fishing, hunting, camping,gardening or sitting on a beach….if I am outside and surrounded by my family, I am as happy as can be!


Teri: Financial Coordinator

Professional Background: Over 26 years in orthodontics. After 22 years of marketing and business management I moved into the position of Treatment Coordinator.

What I like best about working for Hi 5 Orthodontics: I get to be part of the changes that happen from the exam to when the braces come off. There is this wonderful transformation and the change in self esteem is exciting. It is the best field to be in and I love the people I work with.

Personal: I raised 2 kids. I have a great love of animals and have several rescue “fur kids”. I love making jewelry and handmade cards.


Joanie: Lab

Professional Background: Hello Everyone! I have been in Orthodontic Lab Assistant / Dental Assistant for 15 years total and so very much enjoy working in this field and love the attention to detail and fine tuning that goes into making beautiful teeth come together in every aspect that in takes as a whole.

What I like best about working at Hi 5 Orthodontics: Working at Hi5 Orthodontics has been a totally positive experience for me and every day I am thankful that we get to make our patients happy as possible with a very successful outcome after treatment. I am so very happy to be a part of this Orthodontic Family of greatness !!

Personal: My husband and I have a 20 yr. old daughter and a 26 yr. old son that we most proud of the most in our lives. I have lived in Spokane my whole life so I am a Spokanite through & through! So we really enjoy the winters more than the summers, I know..we are those people most do not like but we snowmobile, ski, snowshoe and play alot in the snow. I like to go camping in the summer in our Travel trailer and relax on the dock and mountain bike. I also have volunteered for the Parks and Rec. for 15 yrs. and teach skiing and enjoy that the most!

Brandi: Clinical Assistant

Professional Background: I have only been with Hi 5 for a few months but have an extensive customer service background including stay-at-home mom for 10 years.

What I like best about working at Hi 5 Orthodontics: I love working with people who love what they do, puts family first, and enjoys being all together.

Personal: My husband and I have been married for almost 19 years and have 3 amazing kiddos ages 13, 12, and 9. I enjoy doing anything that involves being with my family, going to the gym with my husband and coffee dates with friends.

Brielle: Clinical Assistant

Professional Background: I have been working at Hi 5 Orthodontics since April 2017 and am currently working to get into the Dental Hygiene program at Eastern Washington University.

What I like best about working at Hi 5 Orthodontics: I love being around all the girls and Dr. Williams, everyone is overly kind and helpful. Watching the patients come in and transform over the years with their new smiles is a very exciting and satisfying experience.

Personal: I grew up in the country and love the outdoors. I like riding my dirt bike, snowboarding, archery hunting and being on the lake/river during the summer. I am very family oriented so I tend to do everything with them, whether it’s in the mountains or on the ski slopes!

Alexandria “Alex”: Clinical Assistant

Professional Background: Having braces as a kid made me become fascinated with Orthodontics; at a young age I turned that passion into a career goal. I have been working as a Dental Assistant for over three years now and I am very excited to be part of this amazing team.

What I like best about working at Hi 5 Orthodontics: Everyone at Hi 5 carries a very positive energy. All of the staff members make smiles contagious and it is a lot of fun seeing our patients grow into unique individuals throughout their journey here at Hi 5 Orthodontics.

Personal: I was raised loving the outdoors; rain or shine! As a hobby I have developed a green thumb and I am an animal lover to the core. I have two dogs that keep me very active in the summer time. Playing a lot of sports as a kid helped me develop a team player attitude that I value and hope to inspire others with.

Kayleigh: Front Desk

Professional Background: 14+ years of customer service and administrative assistant work as well as an entrepreneur and small business owner.

What I like best about working at Hi 5 Orthodontics: Work doesn’t feel like a job when you enjoy it! I not only enjoy our patients, but also enjoy the work environment and those who work alongside me! I bounce back and forth between the clinic and the front desk.

Personal: My husband and I have 3 crazy beautiful girls. We stay busy chasing them around with their soccer, theater, volleyball, and dance! Our family enjoys serving in our church and anything fitness related. #HardestyPartyofFive

Shayna: Front Desk

Professional Background: I have 10 years customer service experience.

What I like best about working at Hi 5 Orthodontics: I love seeing the impact that a beautiful smile has on all of our patients. Being able to help make peoples lives better is the best job EVER. I’m very lucky to be apart of this team.

Personal: I’m mom and mom life is the best life! My kids, the outdoors and horses are a major part of who I am.

Emily: Treatment Coordinator

Professional Background: I worked in a chiropractic office for about 5 years, and developed relationships with a number of patients. It felt good to help and connect with people. From there, I moved on to the nanny life! I spent about 6 years with a few really awesome families that I am still in contact with.

What I like best about working at Hi 5 Orthodontics: The thing I love most about working at Hi-5 is the way everyone interacts with each other. Everyone is supportive of each other and always happy to help you. We are there for our patients 100%, and for each other as well.

Personal: I grew up in the greater Seattle area, and still have most of my family living in that area. I met my husband in middle school, but we didn’t actually connect until our early 20’s. We have been together ever since. We moved from Seattle to Portland and now on to our Spokane adventure!

Kim: Clinical Assistant

Professional Background: Went to Newtech Skills Center for the Dental assistant program during my senior year of high school. I worked as a dental assistant for Dr. Earl Ness for 3 years and joined the Hi 5 team in 2018.

What I like best about working at Hi 5 Orthodontics: I love the team I work with and how welcoming they have been with not just me but anyone else who joins the team! I also love all our patients and how much fun we have with them!

Personal: I was born in Riverside, CA and moved to Spokane in 2006. I have 3 dogs (but they’re practically my kids) named Lola, Luna and Koya, and a cat named Kiro. I enjoy traveling, swimming, paddle boarding and long boarding. I love listening to all kinds of music. I’m passionate about photography and I love learning new languages. Currently, I’m learning Mandarin Chinese.

Contact Us

9820 N Nevada,
Spokane, WA 99218
Call: 509.232.7223
Fax: 509.328.5949
418 E. 30th Ave.
Spokane, WA 99203
Call: 509.624.1139
Fax: 509.624.4617

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