Meet The Team

Andrea: Records Tech

Professional background: I have worked in the orthodontic field for 8 years.

What I like best about working at Hi 5 Orthodontics: I love being able to meet our new patients, capture photos through their journey and getting to see their smiling faces at the end.

Personal: I love camping and spending time with the family.


Diann: Practice Administrator, Treatment Coordinator

Professional Background: 20 years office and sales management and office administration.

What I like best about working at Hi 5 Orthodontics: I was hired in 2006. I love working for Hi 5 Ortho, it is so easy to represent someone I fully respect for his integrity, work ethic and orthodontic knowledge and skill. I love to be a part of our patient’s positive experience here, especially on braces off day! We have THE BEST ortho team you’ll find anywhere, these ladies are amazing.

Personal: Married over 20 years and have 2 high school age boys. Love to sing, cook, garden, read and camp.


Kelcee: Clinical Assistant

Bio coming soon!

Professional Background:

What I like best about working at Hi 5 Orthodontics:



Kenna: Clinical Assistant

Professional Background: Graduated Dental Assisting Program in 2016, began my Ortho experience here at Hi-5 during my externship and LOVED it! I look forward to continuing my career here at Hi-5 for many years.

What I like best about working at Hi 5 Orthodontics: I love watching the transformation of our patients smile during their treatment, and their excitement at the end! I really enjoy the team I work with, the leadership here has vast experience, they are so welcoming and helpful. Doctor Williams is very caring towards the community and has a big heart for what he does. I’m so blessed to be a part of a wondrous dynamic team.

Personal: I love spending time with my family at home, we are huge movie buffs! During the Summer we enjoy going to the lake on the boat and taking hikes around Spokane. Baking, reading, and shopping are my top favorite three things to do during my personal time.


Lynette: Lab Manager

Professional Background: In my 37 years of working in the Lab here I’ve learned so much and am confident in my ability to do the best. I truly enjoy my work here.

What I like best about working at Hi 5 Orthodontics: I love using my artistic abilities in the Lab fabricating the best orthodontic appliances I can. I like the fact that the Lab is right here in the office so I can see the patients’ beautiful new smiles, and it’s great working with such a fun, caring team and doctor.

Personal: I’m a life-long resident of Spokane. My husband and I have two grown kids—our son is an architect in Oakland, CA and our daughter and her husband have a produce farm in Spokane. We enjoy hiking and canoeing at Priest Lake, and I’m an avid gardener. When I’m not bending wires in the Lab to make retainers, I’m often found bending wires at home to make jewelry.


Rachel: Clinical Manager

Professional Background: I have been in the dental/orthodontic field since 2003.

What I like best about working at Hi 5 Orthodontics: The fun atmosphere….being able to work with people that truly love their job and the best patients in the world make it a great place to be!

Personal: I love being outside! Doesn’t matter whether its hiking, fishing, hunting, camping,gardening or sitting on a beach….if I am outside and surrounded by my family, I am as happy as can be!


Robin: Front Desk

Professional Background: I was hired at Hi 5 Orthodontics because of my strong background in Customer Service. I have worked in retail and restaurant management, and as a corporate trainer.

What I like best about working at Hi 5 Orthodontics: I love watching the patients transformations, and watching the young ones grow up with us. I also love working with the staff we have. Always a fun day at work!

Personal: I am a WSU graduate–GO COUGS!!


Teri: Financial Coordinator

Professional Background: Over 26 years in orthodontics. After 22 years of marketing and business management I moved into the position of Treatment Coordinator.

What I like best about working for Hi 5 Orthodontics: I get to be part of the changes that happen from the exam to when the braces come off. There is this wonderful transformation and the change in self esteem is exciting. It is the best field to be in and I love the people I work with.

Personal: I raised 2 kids. I have a great love of animals and have several rescue “fur kids”. I love making jewelry and handmade cards.


Kayley: Clinical Assistant

Professional Background: Hi5 Orthodontics is my first job being an assistant, I started this position right when I got out of Dental Assistant school in March 2017 and have been absolutely loving my career choice!

What I like best about working at Hi 5 Orthodontics: What I like most about Hi5 Orthodontics is my amazing team that I work with that is so positive and supportive to each other. Another thing I love most is seeing peoples transformation and seeing them get their braces off overjoyed by their new smile, it truly is a rewarding job!

Personal: I am a summer girl! Being on the water is my happy place, I love warm weather and all water activities including tubing, jetskiing, canoeing, floating the river, surfing, and wakeboarding. I also love all types of music and really enjoying attending concerts when I am able to! I also have 5 fur babies and they are quite the handful!

Paige: Clinical Assistant

Professional Background: I’ve been a dental assistant a little over 2 years. I always had a passion for orthodontic work and I’ve been an assistant for orthodontics for almost a year!

What I like best about working at Hi 5 Orthodontics: I love the professional work environment. Everyone who works here is fantastic and so easy to get along with. Being an orthodontist assistant is exciting because you see improvements in each one of the patients that you see, its even more exciting once a patient gets their braces off after having them for a while. Its great being part of that experience and seeing all the excitement.

Personal: I have 3 wonderful fur kids, 2 German Shepherds (Jax and Kymber) and a Mini Schnauzer (Charlie). I LOVE summer time! During the summer I’m always outside enjoying the sunshine and walking the dogs. On my free time, I enjoying arts and crafts, going shopping and going on adventures with my husband.

Joanie: Lab

Professional Background: Hello Everyone! I have been in Orthodontic Lab Assistant / Dental Assistant for 15 years total and so very much enjoy working in this field and love the attention to detail and fine tuning that goes into making beautiful teeth come together in every aspect that in takes as a whole.

What I like best about working at Hi 5 Orthodontics: Working at Hi5 Orthodontics has been a totally positive experience for me and every day I am thankful that we get to make our patients happy as possible with a very successful outcome after treatment. I am so very happy to be a part of this Orthodontic Family of greatness !!

Personal: My husband and I have a 20 yr. old daughter and a 26 yr. old son that we most proud of the most in our lives. I have lived in Spokane my whole life so I am a Spokanite through & through! So we really enjoy the winters more than the summers, I know..we are those people most do not like but we snowmobile, ski, snowshoe and play alot in the snow. I like to go camping in the summer in our Travel trailer and relax on the dock and mountain bike. I also have volunteered for the Parks and Rec. for 15 yrs. and teach skiing and enjoy that the most!

Conney: Treatment Coordinator

Pictures and Bio coming soon!

Professional Background:

What I like best about working at Hi 5 Orthodontics:


Bailey: Marketing Coordinator and Admin

Pictures coming soon!

Professional Background: 6+ Years in Medical

What I like best about working at Hi 5 Orthodontics: I LOVE working for Hi5 because you always have a reason to smile and share it with those around you. Our clinic is upbeat, fun, enjoyable, and a place you can come let loose for a while. The Clinical Assistants ALWAYS find a way to make you laugh and enjoy your time in the office. Dr. W never lets you leave without a smile and constantly makes sure your treatment is his #1 Priority. My favorite part of all is the support we show our local HEROES every day! Hi5 takes pride in supporting our military families, first-responders, and teachers. I couldn’t ask for a better clinic to be a part of each and every day!

Personal: I enjoy anything outdoors. Hiking, camping, going to the lake, or riding my horse. When I get to travel you will most likely find me in Montana. Living in a small town I get to enjoy the little things around home; wheat fields, open skies, and hometown sporting events. I LOVE my Seahawks, Montana State Bobcats, and the Washington State Cougars. Being a huge supporter of 4-H and FFA around the area I also volunteer at many youth shows and events big and small. My life is always on the go and I am always up for a new adventure and meeting new people.

Kat: Clinical Assistant

Pictures coming soon!

Professional Background: I have been a dental assistant for over 30 years(YES, since I was 3! Ha! Ok, high school), all in general dentistry! I absolutely love my job and taking care of patients! I am very excited to move to a new area of dentistry and learn all I can about orthodontics.

What I like best about working at Hi 5 Orthodontics: Helping patients find (and LOVE) their smile and working with an amazing team that are coaching me in this new adventure! I love seeing new patients that hide their smile before braces, return smiling SO BIG the very next visit after getting their braces put on. I also enjoy seeing how kind and gentle Dr Williams is to every patient and he fascinates me with each individual treatment plan.

Personal: I was born and raised in Spokane Valley and have one grown daughter that lives in western Washington. I’m owned by two fur children that demand most of my spare time(and more!). We love our walks along the river where they can swim, splash and play. I also enjoy sports and love watching my daughter coach high school volleyball!

Brielle: Clinical Assistant

Professional Background: I have been working at Hi 5 Orthodontics since April 2017 and am currently working to get into the Dental Hygiene program at Eastern Washington University.

What I like best about working at Hi 5 Orthodontics: I love being around all the girls and Dr. Williams, everyone is overly kind and helpful. Watching the patients come in and transform over the years with their new smiles is a very exciting and satisfying experience.

Personal: I grew up in the country and love the outdoors. I like riding my dirt bike, snowboarding, archery hunting and being on the lake/river during the summer. I am very family oriented so I tend to do everything with them, whether it’s in the mountains or on the ski slopes!

Alexandria “Alex”: Clinical Assistant


Professional Background: Having braces as a kid made me become fascinated with Orthodontics; at a young age I turned that passion into a career goal. I have been working as a Dental Assistant for over three years now and I am very excited to be part of this amazing team.

What I like best about working at Hi 5 Orthodontics: Everyone at Hi 5 carries a very positive energy. All of the staff members make smiles contagious and it is a lot of fun seeing our patients grow into unique individuals throughout their journey here at Hi 5 Orthodontics.

Personal: I was raised loving the outdoors; rain or shine! As a hobby I have developed a green thumb and I am an animal lover to the core. I have two dogs that keep me very active in the summer time. Playing a lot of sports as a kid helped me develop a team player attitude that I value and hope to inspire others with.

Contact Us

9820 N Nevada,
Spokane, WA 99218
Call: 509.232.7223
Fax: 509.328.5949
418 E. 30th Ave.
Spokane, WA 99203
Call: 509.624.1139
Fax: 509.624.4617

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