At Hi 5 We work hard to make your experience wonderful every time you interact with our office. We hold our own feet to the fire 🔥 by maintaining 6 very important Value propositions in our practice. These are designed to make you feel Great every time you come in contact with our office – be it an office visit, phone call, our website, chat, or text, or casual encounter out of the office!
Here they are:
We Want you to Feel like Family as we embrace you as part of our office FAMILY
We have our home families and then we have our work family. Most of the time we aren’t even able to distinguish between the two because we love them so much and have so much fun together. We want you to feel the same about your time in our office. Come on in, grab a seat, and chat-em-up with us while we adjust your teeth! We want to hear about you comings and goings, events, and all the fun in your life and we’ll reciprocate with fun stories of our own. We especially love to hear about your accomplishments and achievements. Family time is important to us and we want you to feel the same appreciation and comradery when you come into our Hi 5 Home.
We want you to Feel Like The Smartest Person Alive by empowering YOU with education and custom treatment options
Do you know that feeling when you aced your math test? We want you to feel that same sentiment when you come into our office because we want to increase your IQ a few points just by learning how awesome and fun orthodontics can be. We’ll walk you through the process and let you know what to expect. We have an amazing team that is primed and ready to go over instructions and management of orthodontic expectations. So get ready to Dab and do the Twist ‘cause you’re gonna be really proud of how much smarter you will be after a little edumication.
We Want to WOW you by empowering our TEAM to cater to you and enhance your experience
You know how Ice Cream tastes that much better with some sprinkles or a some delicious toppings on it? We want to give you a “taste” of those extra sprinkles by going the extra mile for you. We have a ton of things that will make yours eyes pop with delight. We have a super robust Rewards program for taking care of your braces and other fun activities. We offer discounts for our local heroes like 1st responders and Teachers. We have a ton of resources to make your experience in braces and your time with us more and more wonderful. And speaking of sprinkles, we have ice cream available every single day for you and your family! How cool is that? Eyes popping yet? If not, come in and see us – we’ll turn your head.
We want you to be Oooh’d and Awww’d by our using the latest TECHNOLOGY for accurate & efficient results
Remember when the ipod first came out and how everyone wanted one? Dr. Williams is kind of a geek when it comes to the latest and greatest Orthodontic technology so we use the best of the best in our practice. For your convenience we have text, chat, and reminders to keep you in touch about your next appointment. We have the latest and greatest custom treatment options from Invisalign®, to Clear Brackets, Silver, Gold, and really cool “space age wires” – also called Memory wires – to gently move your teeth as efficiently and quickly as possible. We have the most up-to-date imaging technology including 3D radiographic scans for jaws, teeth and airway, Digital Scanners for super accurate impression of teeth, and Accelerated orthodontic options. We will knock your socks of with all the cool tech we use to make your experience the bestest ever.
We want you to Feel like a Kid again as we have FUN together in our vibrant, upbeat office
Summer break was the best wasn’t it? Why? Because it was so fun! We get that you have busy lives and we don’t want coming into the orthodontist to feel like work. We want it to feel like Summer Break. Our office is not like a typical Doctor’s office. We have an ice cream machine, a photobooth with props in the reception room, video games, iPad games and more. Our team has energy to spare it seems and you’ll find us telling jokes, celebrating achievements with you, and dancing to our hopping music. Come and join us for the fun – we’ll have a blast.
We want you to feel Blessed as we find ways to SERVE and give back to the community